When it comes to IT services, knowledge is power. The single most valuable thing we can pass along to our clients is our expertise.
The resources below are here for you. Please help yourself, absolutely no strings attached.
Whitepapers
Videos
Brochure
Ebooks
Info Sheets
Insider 94 Navigator 2023
Resources & Advisors for Buying & Selling a Business
Make sure to check out Page 28
Case Study – Healthcare – Skyway Behavioral Health
Start Up Requiring Robust Infrastructure – From Planning to Implementation
The 7 Irresistible Qualities of Cloud ERP
Learn why ERP tools are an critical component for many businesses.
Why a Business Continuity Plan is Essential
Learn why your company needs a business continuity plan.
Ransomware 101
If you’re looking for ways to stop ransomware dead in its tracks, the experts at CCS Technology are here to help.
How managed services make the difference
Learn more about the benefits of partnering with a managed services provider.
Cloud Services and the SMB Revolution
Learn more about how Cloud Services from CCS make your life easier.
Office 365 Migration Made Easy
Migrating over to Office 365 has never been easier with CCS Technology.
The Advantages of Working with I.T. Pros
Learn how working with a seasoned technology pro makes your work easier.
Closing Common Cybersecurity Holes
Learn several critical cybersecurity tips and tricks any SMB can use.
Providing technology support all around
Backup and Disaster Recovery
Cloud Services, to make your life easier
IT Consulting
Managed Services
Network Security
CCS Technologies company brochure
Learn more about the benefits of partnering with a managed services provider.
- Learn more about the benefits of partnering with a manged services provider.
- Learn more about the benefits of partnering with a manged services provider.
Our Services
We’re passionate about two things: keeping you ahead of the curve and delivering an unbelievable client experience. This is how we do it.
AI (Artificial Intelligence): Where It’s Going?
/in Blog, Productivity /by Chris HigginsA Brief History of AI
It’s not clear when or where the concept of artificial intelligence first began. Research started in 1956 in Dartmouth College, where millions of dollars funded what would turn out to be costly dead ends due to the unforeseen complexities of the project. AI research and development went on a rollercoaster ride after that, with investors alternately getting excited and then losing interest because of the lack of progress. It was after the turn of the century that AI began to see real-world usage. Not just in academics, but also in practical applications. New technology has enabled the integration of AI in research, education, as well as industry. Areas such as e-commerce, gaming, automobiles, healthcare, even agriculture.AI as a Crucial Element in Businesses of Tomorrow
As of today, artificial intelligence has already permeated several of the crucial processes that are part of the regular management of any kind of business in the form of AI SMB automated business processes, procedures, and functions. It has made possible countless forms of advancement in the areas of online selling, inventory, and cybersecurity. All of these are vital to the successful operation of any business. Many AI SMB automated business processes are generic and apply to many businesses across different industries. Some examples of these are order processing, purchasing, quality assurance, and billing. Some are more industry-specific, like medical assessment or drug approval for the healthcare industry or trip booking and agent billing for the travel industry.Common Automation Processes for Small and Medium Businesses
Let’s look at some simple and useful automation processes that can increase productivity and improve revenue for your small or medium business.Email Auto-Responder
When a customer reaches out to your business and receives no reply for months, it can be very frustrating and could give them an unpleasant impression of your business. An auto-responder feature with a personal touch prevents this. The automation process can also direct the email to your sales team, letting them take over as soon as possible.Marketing Automation
Many Customer Relationship Management or CRM systems include a marketing automation feature that allows you to execute an email campaign to all relevant contacts and turn them into actionable sales leads for your business.Scheduling Software
This type of business automation eliminates a lot of wasted time when booking appointments. The system will automatically schedule your meetings and let everyone involved know by updating the calendar.Chat Bots
A chatbot is a perfect tool for providing your clients with answers when customers have questions for you. Setting up a chatbot might require some time and effort. But once completed, AI will take over, and the process will be fully automated.Keep up with the Latest AI Features with MSP Services
We are continuing to move towards a future where AI SM automated business processes are a part of daily life. Incorporate the latest Artificial Intelligence features that will help you grow your business. Contact us now and upgrade your system before the New Year begins!A Second Look at your Hybrid Workforce
/in Blog, Business Continuity, Productivity /by Chris HigginsIn the last two years, companies worldwide have transitioned from a traditional office setup towards a hybrid workforce model as a part of a solution to the pandemic situation. While many employees are going back to the office, physical capacity in the workplace is still limited, and many companies need to make adjustments to accommodate everyone. Many businesses are finding that using a hybrid workforce is a solid long-term solution.
Connecting Everyone through Teams
In a hybrid workforce environment, employees get divided into teams where some complete work at the office while others do their job from remote locations, usually from their homes. It lets work get completed while allowing social distancing.
The challenge for management is unifying their team and getting them to work as a unit, despite having employees working in separate physical locations. This setup is where a hybrid solution comes in. A working system comes with tools like stable network infrastructure and reliable and organized features that boost productivity. And, at the same time, the tools allow employees to coordinate seamlessly with other team members in the company for a consistent and coherent workflow.
Benefits of the Hybrid Workforce System
The main objective of a hybrid system is to create balanced work productivity and to maintain consistent team effort regardless of the location of the workers. Besides the obvious benefit of allowing companies to continue operating in the face of the pandemic, a hybrid workforce also provides multiple benefits to both the employer and the employees. In fact, because of these benefits, many employers have decided to utilize the hybrid system as part of their permanent work setup.
Reduced Physical and Emotional Anxiety
While it has been going on for almost two years, the pandemic is still far from over. Many people are still hesitant to take public transport. Many also avoid taking their work to public, nonsecure Wi-Fi settings. With a hybrid system, anxiety from these issues is eliminated for everyone.
More Economical
For the employer, a hybrid setup will dramatically reduce expenses with rental space or office maintenance. This will help free up funds for other aspects of the business. For the employee, there will no longer be a need for a daily commute. The cost will also reduce, helping you control the budget.
More Access to Resources
In a hybrid setup, employers can also hire international talents and not just local ones. Employers can easily employ services from workers from any part of the world. With the wide availability of online IT management services, it is easy to keep your technology ahead of the competition.
Taking a Cue from Microsoft’s Approach in Hybrid Workforce
Migrating any business into a hybrid workforce environment is a lot of work. The process is not overnight. Microsoft came up with an approach that we could follow and developed powerful tools that we could all use to navigate the challenges of the transition.
If you have not yet taken any steps to shift to a hybrid system, now is the perfect time to go through Microsoft’s Hybrid Work: A Guide for Business Leaders. You’ll learn more about the need to make the transition. How it can benefit your company and your employees, and how to make the shift successfully.
Microsoft Teams Rooms is one of the many innovative tools Microsoft has developed to support hybrid workforce environments. It will connect remote workers in the office using tools that are powerful, flexible, secure, and easy to use. If you do not use the Microsoft Suite, you can always use ZOOM or similar programs.
Up Your Hybrid Workforce Game with our Help
Working with an MSP is the most efficient way to achieve the highest productivity out of your new hybrid workforce. We can provide you with all technical advice and security as you shift your business to online usage. We use state-of-the-art tools to keep you ahead of the competition. Also do all kinds of assistance in terms of hardware, software, data storage, and online support. Contact us today to learn how to flawlessly integrate your existing work setup into an efficient hybrid workforce system.
It’s time to use Section 179 tax law Deductions
/in Blog /by Chris HigginsSection 179 – the basics for SMB Tax deduction
This law applies to deductions for property depreciation. It doesn’t increase how much you can deduct overall, but it does give smaller businesses the option to act more quickly. The use of assets by some businesses can last up to 39 years. Section 179 means that a company can declare the deduction of this asset in one year alone instead of spreading over a longer time. Let’s say, for example, that Urgent Care buys a new $4000 television. Based on a TV’s life of 10 years, straight depreciation would allow the business to deduct a percentage every year for ten years. With Section 179, the entire amount is deductible the first year.How is this useful to small and newer businesses?
When you set up a new business, you have a lot more going out than you do coming in, and there are a lot of assets that need to be purchased. Section 179 tax law means that new business owners can take advantage of deducting their purchases straight away. Smaller but established businesses can also take advantage of buying new assets to help grow their company. Buying things upfront is costly, so with Section 179 tax law this outgoing is less burdensome. In addition, you don’t have to wait many years to benefit from tax deductions when you purchase assets.What assets qualify for Section 179 tax law?
You can claim tax deductions for assets that will last over one year (as determined by the IRS). This list includes:Tax 179 Write-off MSP – How can they help?
An MSP can help you maximize your tax savings from Section 179 tax law. In addition, they will be able to guide you through the options for your hardware and software needs. Finally, they can help forecast your business’s future needs in terms of technology, including finance or lease services, equipment, and purchases.So, are you eligible? Answer the questions below to see if your business qualifies for a Section 179 Tax Law deduction.