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The 7 Irresistible Qualities of Cloud ERP
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Ransomware 101
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Cloud Services and the SMB Revolution
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7 tech gadgets that improve productivity
/in Blog /by wpengineTechnology advances are shaping the way businesses operate and opening up a world of opportunities. Enabling better and more efficient productivity is one of the advantages of implementing tech gadgets in the workplace. These operate in a variety of ways and work across functions.
Here are 7 tech gadgets that can improve efficiency and productivity in your workplace.
LVL Hydration Monitor
Healthy workers are more productive. A major cause of an energy slump is dehydration. Modern offices with heating and air conditioning enhance dehydration which leads to tiredness and diminished productivity. The LVL Hydration Monitor tracks things like workout rates and heartbeat but it also keeps an eye on hydration levels. It informs workers when they need to drink more fluids and the productivity boost they can expect when they do.
Skype
Using technology to hold meetings is a great way to connect departments across a geographical area. It saves travel time for employees, boosting the time they have to work instead of being on the road. Additionally, Skype is easy to set up and can transform decision making and productivity with the click of a mouse. Using teleconferencing is another way of connecting remotely, saving travel time.
Multi laptop windows
Having a computer screen with multi laptop windows is a great way to improve productivity. By being able to display several items on different screens, time is saved from flicking between web pages and mistakes are minimized by having work displayed simultaneously. Up to three screens can be displayed at once.
Yo-Yo mini standing desk
There’s a significant amount of medical evidence suggesting that too much seated activity is dangerous for health. It also leads to energy slumps, reducing productivity. Standing regularly reduces the risk of developing cardiovascular problems. The Yo-Yo Mini Standing Desk is a great tech gadget that enables people who spend a long time seated to work in a stand-up position. This not only promotes healthy working but can improve productivity.
Connected whiteboard
One of the best tech gadgets for the office is a connected whiteboard. This cloud-based technology uses a large whiteboard screen to connect remote workers or those on multiple sites. It is ideal for brainstorming and planning when working offsite. This tech gadget also improves productivity by connecting people instantly instead of repeat meetings or email exchanges.
Bttn
The office environment is ideal for bttns, interactive buttons that can implement a series of tasks with the touch of a button. Automating business processes is a great way to improve both productivity and efficiency in the workplace.
Bttns can be used for a variety of tasks including callbacks, ordering supplies, marking off time sheets, and more, simply by pressing a button. They can also book meeting rooms and operate either as a stand-alone device or as an interconnected function.
Solar powered wall mounted battery charger
Reliance on mobile phones is increasing with technology advances. This means constantly needing a fully charged battery. One of the simplest ways to ensure your phone is always ready to go is to have a wall mounted solar charger. This maximizes the use of natural resources and ensures you are not caught out with a dead battery. Energy powered cycle chargers are a novel way of ensuring the staff stays productive by exercising and keep their mobile phones charged.
Contact your managed IT services provider for help implementing these and many other tech gadgets into your workplace.
4 tips for successful customer relationship management
/in Blog /by wpengineThe key to running a successful business is building relationships with your customers. For most modern business, keeping up with customer communications can be difficult with so many different communication options like email, telephone, text, and web-based chat available.
A recent study found that businesses are spending nearly $26 billion a year on customer relationship management (CRM) software. If you’re looking for a better way to manage your customer relationships, consider these 4 tips for implementing CRM software in your business.
1. Find the right CRM solution
With all the different CRM software programs on the market, selecting the right one may be difficult. Consider consulting your managed IT service provider for help finding the best CRM solution for your business.
The main difference between the CRM programs on the market are the features they have. Growing companies will need to find a program with features like advanced lead generation and call center features. You’ll also want to find a program with customizable features that you can add or change later as your business grows.
2. Implement the software
Once you have found the right CRM program to fit your business needs, it will be time to implement it. Having professional IT support during this process can save you a lot of time and stress.
You’ll also need to train your team on the new software. Make sure not to overload them all the new features at once. Focus first on the basics like creating records and assigning tasks. Consider regular training meetings to train your staff on the more complex features as they become more comfortable with the system.
3. Customize your approach
A well-built CRM system will allow you to customize both the customer and employee experience. Not everyone on your team will need access to every bit of customer data you collect. This is why you need to work on creating a single pipeline and then limiting access to some of the elements within this file.
Some business owners make the mistake of creating separate folders for the same client. If a client has separate folders for things like sales or support, it can become confusing. The beauty of using a CRM system is you can store customer data in one place and while limiting access to different parts of the information as needed.
4. Utilize mobile CRM tools
Unless you have been living under a rock for the past decade, you know how popular mobile devices have become. While the mobile CRM tools on the market are not as detailed as desktop software, they do provide you with the ability to update customer data from your mobile device.
These apps will also help your team pull up information like a customer’s contact data. Most CRM mobile apps allow users to create tasks and make notes about a client with the click of a button. If you have lots of employees who work in the field, then having these mobile tools is essential.
Are you ready to embrace the power and convenience of CRM software? If so, contact your managed IT services provider for help finding and implementing the right CRM solution for your business.
4 tech trends to watch in 2019
/in Blog /by wpengineThe winter holidays will be over before you know it and 2019 will be upon us. Tech trends move faster than ever before because innovation moves faster than it used to. Follow these tech trends in 2019 to make sure you don’t fall behind. Make it your resolution to work with the right IT service provider and keep your technology going strong year-round.
1. More Autonomy
In 2019 the robots will start to think for themselves a bit more. That’s not to say that we are getting anywhere close to some of the more scary science fiction movies with fully autonomous robots.
Some predict that cars put out in 2019 will have more autonomous features than ever before. Now, some new cars have features like assistance with parallel parking, but experts predict that at least 10% of cars hitting the road by 2021 will be fully autonomous. However, in May of 2018, GM announced that consumers would be able to buy the first fully autonomous car in 2019.
2. “Digital Twins”
A digital twin is not a new virtual pet toy for your kids to enjoy. It’s actually a useful tool that helps businesses monitor physical devices or even entire buildings. A digital twin can be a full 3D model of a device like a plane engine, or simply a monitoring system for your building or office.
Digital twins are a helpful way to meet safety requirements or monitor utility usage. Using a combination of sensors in physical objects & digital twins will help companies get more useful data than ever before, and this trend is expected to continue in 2019.
3. Blockchain Becomes More Than Bitcoin
Blockchain is the incredible technological idea that has enabled the widespread use of digital cryptocurrencies. It can be used to enable privacy and digital protections like never before. Other uses for blockchain are also being explored.
Expect this trend to continue in 2019. Some creative uses for blockchain include making the transfer of and collaboration on documents even more secure, verifying the authenticity of high-end luxury goods and some experts even believe it can be used to prevent voter fraud.
4. Video & Live Video Continue to Dominate
It’s not just enough to have social media channels anymore, it’s important to note that channels with video, and especially live video tend to have much more interaction. This is due in part to algorithms used that sometimes favor video posts..
According to one study, 90% of people use online videos to help with purchase decisions and even just mentioning the term video in an email newsletter subject line can increase opens by up to 19%. People spend 1/3 of their time on the internet watching videos.
This doesn’t mean you have to spend all your time and resources on pre-recorded videos According to information put out by video giant Vimeo, 80% of people would rather watch a live video than read a blog, and similarly, 82% of people would rather watch live video than look at a static social media post.
Expect this trend to continue to grow in 2019. Make sure to use live video features on your brand’s social networks like Facebook, Instagram, Snapchat and others.
Contact your Managed IT service provider to keep up with these and other tech trends in 2019!