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The 7 Irresistible Qualities of Cloud ERP
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Why a Business Continuity Plan is Essential
Learn why your company needs a business continuity plan.
Ransomware 101
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7 Common Mistakes That Place Your Data in Danger
/in Blog, Security /by Chris HigginsInformation security is a critical challenge for businesses. Threats come from everywhere; even old fax machines can become entry points for malware. It’s easy to make mistakes when configuring or managing systems and accidentally make yourself vulnerable to attack. Take a few minutes to double-check that you’re not making these common errors.
1. Failing to keep up to date with patches
This is a major mistake with major implications for data security. Applying patches isn’t like locking the barn door after the horses are gone; it’s putting a better lock on the barn door. Without patches, you remain vulnerable to known vulnerabilities. Patches ensure you’re protected against them. Although patching systems and tracking that patches were applied to all systems can be time consuming, it’s important to create a patch routine that keeps your systems current.
2. Disabling or misconfiguring firewalls
Firewall rules are a pain to keep straight. It’s easier to enable access to a range of IP addresses than to a specific server. When applications are retired, it’s easy to forget to cancel the firewall rules that are relevant. As time goes on, the firewall rules become a complex mess that no one really understands. Avoid this problem by adequately documenting firewall rules when they’re added. Perform an annual review to validate that existing rules are still needed, and make sure updating the firewall is part of your process when shutting down an application.
3. Not using network segmentation
If an intruder does manage to make it through your firewall, network segmentation will limit how far they’re able to go, how much data they’re able to access, and how much damage they’re able to do. Like firewalls, managing network segments can become complicated.
4. Using default settings
Default configuration settings may not be optimized for security. When you use enable default administrator accounts and leave them on their default password, you’re leaving the door wide open for anyone to walk in.
5. Failing to control privileged accounts
Unfortunately, misuse of privileges by employees is a common cause of data breaches. Admins should be given individual accounts with the appropriate level of privileges, rather than sharing a common admin account. In addition, privileges should be granted based on roles rather than allocated to users individually, and there should be a periodic review to make sure users have only the privileges appropriate for their job function.
6. Not controlling mobile access
It’s great that employees are able to work from anywhere using their own devices, but this can expose your data to a wide variety of risks, from shoulder surfers to lost devices to malware installed over public WiFi. Make sure you define a “bring your own device” policy so users know about their responsibility to protect corporate data on their devices, and consider using mobile device management or other tools to enforce controls over mobile access to corporate resources.
7. Not inspecting outgoing traffic
Keeping data secure isn’t just about blocking hackers from entering your network; it’s about making sure confidential data doesn’t exit your network. This can be the result either of a breach or of employees using unapproved cloud services or even email to share files. Consider using data loss prevention software that can identify when sensitive data is being sent outside of your environment.
Keeping data safe requires being proactive. If you’re making any of the above mistakes, take action to close the security holes. CCS Technology Group develops comprehensive information security strategies that help you put effective data protection controls into place. Contact us to learn more about avoiding mistakes that threaten your data security.
Additional IT Security Resources
Closing the most common cybersecurity holes
Phishing 101: What it is, how it works and how to avoid it
The cybersecurity employee training checklist
Backups Are Not A Disaster Recovery Solution
/in Blog, Business Continuity /by Chris HigginsBackups are an important part of your disaster recovery strategy, but they aren’t the complete solution by any means.
Backup vs. Disaster Recovery
Backups are simply copies of data intended to restore an old version of a file. This may be in order to bring an application back online after a failure, or to use historical data for analytics or a legal inquiry.
A disaster recovery solution extends beyond the replacement of old files to loss of complete infrastructure. The solution needs to ensure you can recover all of your lost systems within a reasonable time period and with limited data loss, even if you have no access to your data center and all your servers are unavailable. Disaster recovery typically requires a second location that duplicates your production environment, either in a different physical location or in the cloud. Disaster Recovery as a Service (DRaaS) offers a third way of implementing a recovery environment.
Backup copies are usually stored onsite to ensure they can be accessed rapidly. Copies earmarked for disaster recovery purposes need to be stored offsite to ensure they can be accessed when your site is unavailable.
Planning for Backup vs. Planning for Disaster Recovery
Backups can be planned and implemented relatively straightforwardly. All you need is to make sure all systems are backed up and that the process is monitored to make sure it completes successfully. This can usually be automated, with any failures triggering an alert to IT support.
Disaster recovery requires a much more comprehensive planning process. While you need backups of all your systems, having those available isn’t enough to ensure effective recovery. You need to identify your mission critical systems and prioritize restoring them, first. You’ll want to identify recovery time objectives (how fast you need to be able to bring the system back) and recovery point objectives (how much data you can afford to lose) when developing your plan. These objectives will help you decide what kind of backup or disaster recovery technology will work for your business.
Any complex procedures for bringing systems back on line and ensuring the restored data is consistent should be fully documented. Because these recovery procedures can be complicated, the process should be tested at least once per year to ensure that no steps—or even applications—have been overlooked.
Backups and Disaster Recovery Are Always Needed
You need a backup and disaster recovery strategy even if your infrastructure resides in the cloud. Cloud providers do backup files, but their retention strategy (how long old data is preserved) may not meet your requirements. In addition, while the cloud generally provides high availability, there have been cloud outages that impacted cloud customers.
Create A Backup and Disaster Recovery Strategy
Creating a backup and disaster recovery strategy starts with understanding your systems. CCS Technology Group works with our clients to create disaster recovery plans that allow your business to survive an outage no matter how big or small. Contact us to learn more about making sure backups are just one part of your disaster recovery strategy.
Additional Disaster Recovery Resources
The top 5 reasons to prepare your business continuity plan
Why a business continuity plan is essential
5 disaster recovery tips from aboard the Battlestar Galactica
Choose the Right Cloud Model to Meet Your Business Needs
/in Blog, Cloud /by thotkoMatching technology to your business needs is always complicated. When it comes to cloud, understanding the different “as a service” models is important to make sure you receive the benefits you’re hoping to get by using this technology.
Software as a Service
Software as a Service (SaaS) is perhaps the simplest cloud model. In SaaS, you are a subscriber to an application. The application vendor hosts the application on their own site and stores all the data at their site as well. You have no responsibility for supporting the hardware or for making sure there’s sufficient storage for your data. You are also not responsible for applying any patches or updating the application. However, you are responsible for ensuring that user privileges are granted only to authorized employees.
Infrastructure as a Service
With Infrastructure as a Service (IaaS), the cloud provider gives you a virtual machine and storage, both sized according to your requirements. You’ll also get the basic networking services. The cloud provider handles the hardware support. You are responsible for all application support, usually including the operating system. The cloud provider will ensure the physical facility is secure, but you’ll need to handle the security of your virtual machines and your applications.
Platform as a Service
Platform as a Service (PaaS) provides you a virtual machine and frameworks needed to deploy and run applications. The goal is for these services to allow your internal developers to write, test, and deploy code faster, often using a “DevOps” methodology. In some ways, PaaS is like SaaS, where your developers are the subscribers to the development software.
All three of these models offer agility and scalability. You can add users and resources on demand, as you need them. There can be large cost savings, as you don’t need to have spare capacity purchased and provisioned in advance.
Software as a Service is ideal when there’s a vendor product that provides the exact functionality you need or the application isn’t a core business function. Platform as a Service is the right choice when you need to build custom applications but don’t want or need to handle the lower-level infrastructure that supports them. Infrastructure as a Service gives you the most control and the most flexibility to tailor your cloud environment to your exact specifications.
Everything as a Service
In addition to the three “standard” cloud models, you’ll find many other products offered “as a Service.” This includes Database as a Service (DBaaS), Disaster Recovery as a Service (DRaaS), Desktop as a Service (DaaS), Identity as a Service (IDaaS), Security as a Service (SECaaS), and more. These offerings provide access to specialized functions and may be appropriate choices to meet specific technology needs.
Adopting and Adapting to Cloud
Whichever cloud model you choose, it will take time to adapt to it. You’ll need to migrate your existing technology to the new cloud platform and train your team to monitor and manage it. It’s often helpful to get support from a managed services provider with expertise in cloud to make sure your new environment operates properly and you get the benefits you expected.
CCS Technology Group provides cloud services that help you turn the flexibility of cloud into a competitive advantage. Contact us to learn more about choosing and using the right “as a Service” model for your business.