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Case Study – Healthcare – Skyway Behavioral Health
Start Up Requiring Robust Infrastructure – From Planning to Implementation
The 7 Irresistible Qualities of Cloud ERP
Learn why ERP tools are an critical component for many businesses.
Why a Business Continuity Plan is Essential
Learn why your company needs a business continuity plan.
Ransomware 101
If you’re looking for ways to stop ransomware dead in its tracks, the experts at CCS Technology are here to help.
How managed services make the difference
Learn more about the benefits of partnering with a managed services provider.
Cloud Services and the SMB Revolution
Learn more about how Cloud Services from CCS make your life easier.
Office 365 Migration Made Easy
Migrating over to Office 365 has never been easier with CCS Technology.
The Advantages of Working with I.T. Pros
Learn how working with a seasoned technology pro makes your work easier.
Closing Common Cybersecurity Holes
Learn several critical cybersecurity tips and tricks any SMB can use.
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How ERP Software Can Promote a Sustainable Supply Chain
/in Blog, Distribution Industry, ERP Software /by Chris HigginsBusinesses that are winning in today’s competitive market are making more eco-conscious decisions that impact the way they conduct business. Going green can help a company’s ability to retain customers who are environmentally aware, as well as the rising millennial market, which supports growing climate concerns.
For solid companies that are looking to drive customer loyalty, improving efficiencies around the supply chain can help to create a more sustainable business ecosystem. Improving the optimization of logistical processes and the rush to get items to market can greatly reduce waste.
Implementation of a state-of-the-art cloud-based ERP solution could improve efficiencies within the company, while streamlining the supply chain, to grow a more profitable company for decades to come.
Sources of Waste
The first step toward determining what areas need improvement is auditing the supply chain process from start to finish. Where is waste occurring? Looking at trends can help reveal the issues — whether obvious or less so.
It’s likely that issues will show up in areas of over-production or the over-purchasing of materials, which can often be attributed to errors around forecasting. Businesses looking to attain a more eco-friendly model should mitigate negative impacts of inventory management.
Another matter that can drive waste is unnecessary transport of items; issues in this area can cause a company’s carbon footprint to soar. The least amount of miles a product travels, the better this will be for the company: manufacturing, packaging, storage, and distribution all have an impact on emissions. This is something ringing true to more and more of the population, and a business that reflects awareness in this area will no doubt benefit.
Utilization of an ERP solution can track these matters, while also improving coordination and communication between suppliers and partners — as well as providing unified messaging across the entirety of the organization and ultimately its customers. With complete data and important information available in real-time at the click of a button, risks can be alleviated. Costly issues attributed to human error can be minimized, and employees will be enabled to make better decisions to ensure a more connected supply chain.
Making it Agile
The goal of a successful business is being truly agile. The best bet in achieving this is implementing business management technologies that can support the supply chain’s efficiencies, identifying and removing any processes that lack value. The company will lighten its carbon footprint and also see a cost savings that can positively impact the company’s overall profits.
A cloud-based ERP system gives the company flexibility and the ability to respond to issues quickly and certainly, as industry demands dictate. Business leaders should be concerned with improved service over inventory girth — what matters is being in touch with the market and reducing excess inventory.
Through insight-driven dashboards, managers and functional departments can monitor supply and demand and make adjustments based on data. Guesstimating is a thing of the past, thanks to advances in technology.
Today’s companies need to be concerned with staying ahead of the competition in regards to sales, but for the long-term, brand positioning will set them ahead and better secure customer loyalty.
Visibility for the Future
An ERP solution can bring insights otherwise overlooked by even the most qualified employees. The visibility the system provides offers easy-to-digest charts and graphics speaking to the needs of members of the C-Suite and each department. While the master dashboard offers a simplified view with vital information, the system should also provide drill down capabilities that offer deeper insights.
With a one-source solution in place, a company can imbed its financial information into every function of the business. This gives everyone insights that simply wouldn’t be possible with outdated technology. Once users are up and working in the system, human errors will be reduced and employees will be able to focus on tasks that are more advantageous to the company’s well being and, ultimately, growth.
Moving beyond manual spreadsheets and outdated legacy systems will arm a company with the ability to stay relevant in the time of digital transformation. With the right strategy, companies can reduce emissions and achieve sustainability into the future.
An environmentally aware company will be streamlined for efficiency and drive the push for improved processes around waste in the supply chain. Keeping up to date with the latest in cloud-based technology allows business leaders to be a force of change for the better, while driving profit margins.
Partnering for Success
The time to innovate is now! The first step of the journey is realizing when a company is ready for a cloud-based ERP system. Acumatica Cloud ERP is an award-winning solution that offers Acumatica Distribution Edition. One of its many features is Advanced Inventory, which is designed to streamline processes for efficiency and eliminating waste, which can improve customer retention and profitability.
Partnering for the future enables a business to improve capabilities and develop a strategic vision that drives growth. As an Acumatica partner, CCS Technology Group brings cloud expertise to take a company into the next decade and beyond. Read testimonials and contact us to learn more about implementing a cloud-based ERP solution.
Additional Distribution Resources
Benefits of Inventory Management Software for Your Distribution Company
ERP for Distribution Companies
The 7 Irresistible Qualities of Cloud ERP
The Value of Implementing an ERP for Professional Service Organizations
/in Blog, ERP Software /by Chris HigginsLeaders in the Professional Services industry can benefit from a modern cloud-based ERP system that enables them to provide a better service delivery methodology with employees that are prepared to provide customer support — transferring both timely response and expert quality.
To make significant impact in this ever-changing industry, it’s essential that organizations have a solid handle on project management, contract management, and accounting processes. Companies are able to create more efficient processes when they combine the management and oversight of multiple processes into one system. Implementation of a streamlined solution can ease daily tasks, while improving the ability of the entire work team. In the end, this means more efficient work.
By modernizing a company’s operational infrastructure, professional service firms are capable of breaking away from disparate practices and bringing together wide-ranging functionality into one fully integrated tool — imagine the advantage having both back-end and front-end processes accessible when working to innovate client projects.
Visibility
An ERP system enables the business to view data and insights across the entirety of the organization in one simple solution. Leadership will have dashboards that display the information needed to make decisions quickly and accurately.
Because the cloud-based system is updated regularly, there are no lapses that could provide the team with conflicting data. Real-time reporting keeps everyone on the same page — a perk that can eliminate issues and keep all employees “in the know” at every juncture. Drill down architecture enables employees to reach whatever details they are needing to transform their work function.
Accounting is integrated into the organization’s various departments; this means that finance can see where sales and marketing are focused and those working in these areas are able to attribute gain and loss to the area’s efforts.
Acumatica, an award-winning cloud-based ERP solution, tracks integrated performance with its ERP Solution for Professional Services Lead, including:
Customer Management
The more a company knows about its customer base, the better the employees can serve the clients’ needs. Likewise, the happier a customer is, the more loyal they will become. With this in mind, it’s essential that leaders engage state-of-the-art business software that can help them maintain a competitive advantage.
First is understanding who key clients are, and next is learning how to better capitalize on these money-making accounts. By studying purchases and needs, a company can better determine opportunities to retain, extend, and even up-sell whenever possible. An ERP system reveals shifts, whether negative or positive, which enables leadership to make decisions that can grow the company’s relationships — and, thus, its bottom line.
Real-time views provide not only leadership with understanding of where processes are successful or lacking, but also employees working at client locations. With access to Internet or Wifi and a smartphone, tablet or laptop, service technicians or consultants can provide up-to-the-minute insights to customers. This adds value to those who have face-to-face relationships with clients, enabling them to provide the best possible service — and become the company’s personal and accessible expert — and close deals quickly.
Project Pricing
Professional Services firms need to quote accurately and make sure they are able to come in at the projected amount. Employees who are working within a cloud-based ERP solution have the best chance of providing the best possible service.
An ERP solution enables consultants with detailed information around resource allocation, project budgets, and delivery dates. Tracking project actuals can assist in avoiding costly overruns, which can be a black eye for those responsible for project management.
With a system that provides insights and detailed project-based reporting, a team can fully understand a client’s profitability —both in past and current runs, as well as what the forecast is for future performance.
Professional Services employees know that the work they do today will reap rewards for future business. The best a company can do for its staff is arm it with the most advanced technology, which in turn enables their best and brightest to deliver results that exceed expectations and make working easier.
Learn more in The Importance of Project Cost Management.
The Cloud Advantage
Implementing a cloud-based ERP solution is one of the best ways a business leader can prepare a Professional Services organization for the future. Modern technology can help a company to lead successful projects through even the most challenging timelines, on budget.
The first step is partnering to improve business capabilities and efficiencies, both of which are imperative to growth. At CCS Technology Group, we understand cloud expertise and how it can benefit Professional Services organizations. Interested in learning more? Read our testimonials and contact us to get started today!
Additional ERP Resources
Qualities to Look for in a Cloud ERP
How to Improve Efficiency with a New ERP Solution
What’s New in Acumatica 2019 R1
Don’t Click That Link! Protect Your Business Against Phishing Emails
/in Blog, Security /by Chris HigginsThe weak point in your information security strategy is your people. There’ll always be somebody who falls for a phishing email and clicks on a dangerous link. It’s important to take steps to block dangerous emails.
Phishing Techniques
All online phishing techniques send emails or texts that try to trick employees into allowing malware into your organization or to expose sensitive data. There may be a link to a malicious website masquerading as a legitimate site that prompts employees for login credentials. There may be an attachment that contains malware, including ransomware, that executes when the file is opened. Or the email can impersonate a legitimate contact and request information such as account numbers.
Spear phishing is a targeted form of phishing. Rather than a generic email, these messages are targeted to specific employees and carefully crafted to be believable. CEO fraud uses an email that pretends to be from a senior executive and requests employees to make a financial transaction, such as transferring funds to the attacker’s account.
Learn more in Phishing 101: What it is, how it works and how to avoid it.
Protecting Against Phishing
Guarding against phishing requires both technology that attempts to block the phishing messages and dangerous websites, plus training that teaches employees to recognize them.
Technical Solutions
Antivirus software and spam filters can keep out malware, and web filtering can prevent users from connecting to known dangerous sites. All systems should be kept up to date with security patches. Data loss prevention software can help prevent data from being removed by unauthorized users. Use multifactor authentication to block hackers who’ve gained passwords.
Training Solutions
Perhaps the most important thing to know about training employees is that you need to train all your employees, including senior executives. Senior executives are frequently targets of phishing because their passwords grant access to sensitive systems. Remind employees not to click on attachments from unknown senders, to double-check all URLs before clicking on them, and not to share their passwords via email.
Training isn’t a one-time process, either. New employees need to be trained, not just current employees. All employees need a periodic refresher. You can also consider periodically creating your own phishing email to test employees and identify personnel who need additional training.
Learn more in Different Kinds of Malware Need Different Kinds of Defenses
With more than 3 billion malicious emails sent daily, there’s a strong chance they’re landing in your employees’ inboxes frequently. Even the best employee can have a moment of carelessness or inattention that leads to a dangerous click, but proper employee training in conjunction with other information security measures can help minimize the risks and the consequences. CCS Technology Group provides security services that educate your employees and guard your systems from threats. Contact us to learn more about protecting yourself from phishing and other cyberattacks.
Additional Cybersecurity Resources
Closing the Most Common Cybersecurity Holes
Spoofing: What it is and how to avoid it
Why a Business Continuity Plan is Essential