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Case Study – Healthcare – Skyway Behavioral Health
Start Up Requiring Robust Infrastructure – From Planning to Implementation
The 7 Irresistible Qualities of Cloud ERP
Learn why ERP tools are an critical component for many businesses.
Why a Business Continuity Plan is Essential
Learn why your company needs a business continuity plan.
Ransomware 101
If you’re looking for ways to stop ransomware dead in its tracks, the experts at CCS Technology are here to help.
How managed services make the difference
Learn more about the benefits of partnering with a managed services provider.
Cloud Services and the SMB Revolution
Learn more about how Cloud Services from CCS make your life easier.
Office 365 Migration Made Easy
Migrating over to Office 365 has never been easier with CCS Technology.
The Advantages of Working with I.T. Pros
Learn how working with a seasoned technology pro makes your work easier.
Closing Common Cybersecurity Holes
Learn several critical cybersecurity tips and tricks any SMB can use.
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Know What’s Happening on Your Network with Network Monitoring
/in Blog, Security /by Chris HigginsInformation security requires knowing what’s coming into your network so you can protect the valuable data inside.
Network Monitoring Basics
Basic network monitoring tools work with what’s called flow data. This is very basic information such as IP addresses, ports, and protocols, along with when the communication occurred and how much data was transmitted.
While IP addresses can be mapped to domain names to provide a better understanding of traffic, a single IP address can support multiple domains. This means that the IP address and domain name by themselves provide an incomplete or incorrect understanding of the data source. Adding additional detail to the flow data is needed to provide a fuller picture.
In order to get that fuller picture, the flow data can be enhanced with application metadata. This metadata pulls additional information out of the traffic; for instance, it can identify an http request and the http hostname. This provides better support for blocking traffic to unapproved websites.
Network Monitoring Challenges
Although enriched flow data improves monitoring capabilities, there are still numerous challenges that need to be overcome in order to establish an effective monitoring strategy.
Overcoming Network Monitoring Challenges
All of these challenges can be overcome with a more refined network monitoring strategy. Even encrypted traffic can be subjected through monitoring though designs that allow the data to be decrypted for inspection before passing it on to its destination.
Network monitoring is a vital element of both infrastructure management and information security. Managed services from CCS Technology group ensure your network provides both capacity and security. Contact us to learn more about how our services can improve your business’s IT experience.
Additional Resources
Everyone Is a Participant in Information Security
Discover the Dangers of the Dark Web
Don’t Overlook These Information Security Basics
Getting More from ERP: New Gartner Report Predicts Push Toward Enterprise Business Capabilities
/in Blog, ERP Software /by Chris HigginsFor a product companies historically only replaced once a decade, ERP has sure changed a lot in the past few years. The new class of ERP leaders bears little resemblance with the power players of the aughties (2000s). As little as a decade ago, terms like flexible, customer-first, and easily configured would be the last things you would use to describe the rigid, monolithic platforms that existed back then.
But if you believe Gartner (and you should), you should be on the lookout for another major shift. Fundamental changes are occurring in the way people acquire new capabilities from applications, and Cloud ERP development cycles offer much faster innovation adoption, which enables delivery of greater business value. What will this mean for end users and decision makers? Even more connectivity, for starters.
The New Era of ERP: Enterprise Business Capabilities
No longer are companies implementing on-site and maintaining the integrations by themselves. They’re adopting an “ERP as a service” philosophy and becoming much more open to the idea of acquiring capabilities rather than entire applications.
The Move to Enterprise Business Capabilities
Even the past five years have shown incredible innovation and transformation in the ERP space as companies making these solutions have entered an arms race to stay ahead of each other. This era of ERP, referred to by Gartner as “enterprise business capabilities” is one in which this software enables companies—at least those who know what to look for.
But what should you look for? A recent Gartner Report asked just that, noting:
“The changing nature of ERP provides unprecedented opportunities for transformation and improvements in efficiency. Gains will only be realized if CIOs are prepared with appropriate expectations, sourcing strategies, technologies and skills.”
An Evolving Definition of ERP Platform
In the previous era of ERP, the thought of an ERP platform meant ‘a platform that covered everything.’ This evolved to the concept of postmodern ERP in the late 2010s and as we enter 2020, ERP will be used to connect an interoperable set of services designed to deliver business processes through workflows.
According to Gartner, “Organizations will shift away from self-maintenance of point-to-point integration toward adopting platform as a service (PaaS) and integration platform as a service (iPaaS). This will allow them to deliver standardized administrative and operational business capabilities through an ERP platform.”
Three Characteristics of an ERP Platform
According to Gartner, these ERP-delivered platforms will have certain characteristics:
New Acquisition Strategies
Organizations will change the way they acquire applications. Some applications will still be purchased as they have been historically. However, organizations will also begin to construct new capabilities through various means: either from existing packaged application capabilities, or by acquiring them as services (or through a combination of each method).
Gartner Report: Unprecedented Changes in ERP Enable Transformation
If you’re looking to make the most of your ERP decision in the fourth generation of ERP, we invite you to read the entire report from Gartner. The entire report, 2020 ERP Predicts: Unprecedented Changes in ERP Enable Transformation, delivers the in-depth analysis and insight that business leaders need to make an informed decision in this new era. Written by leaders at Gartner including Mike Guay, Duy Nguyen, Denis Torii, Paul Schenck, and Tim Faith, these experts discuss:
Normally available only to Gartner clients, this informative new report is available for free, courtesy of Acumatica. Click here to learn more.
Additional ERP Resources
ERP Evaluation Checklist: 5 Important Things to Consider
Acumatica Cloud ERP: Distribution Case Studies
Why Growing Companies Need ERP Software
Managed IT Services Help Businesses Cope With a Crisis
/in Blog, Managed Services /by Chris HigginsThe Covid-19 crisis is forcing many businesses to operate in a modified disaster recovery mode, with limited on-site staff. For businesses that rely on IT consulting or managed services, coping with this challenge will be easier due to services such as:
Remote support
When managed services include remote support, you’re already prepared for COVID-19 or any other disaster that prevents normal operations at your data center. Managed services can ensure your virtual desktop infrastructure is capable of supporting the load and provide help to employees who need assistance accessing their applications remotely.
24×7 monitoring
Coping with outages is tough at any time, worse when there’s chaos outside. The around-the-clock monitoring provided by managed services means problems are detected and correct before they impact end users. This is especially important when users are already stressed by the unfamiliar situation of remote work or reduced on-site staff
Experts on call
When teams lack technical expertise, they stumble through problem resolutions. Managed services mean you’ve already got experts assigned to keep your business running; you don’t have to scramble to find help in the middle of a crisis.
Staffing support
When in-house staff are unavailable, the service provider’s team provides a supplement, ensuring you’ve got adequate resources to perform key technology operations.
Backup and disaster recovery support
Managed services ensure your backup and recovery solution work properly. During the crisis, this is important for two reasons: 1) you may be relying on your disaster recovery strategy for day-to-day operations. 2) because of the existing staff disruptions, responding to any new disaster will be more difficult than usual.
Security when you’re most vulnerable
There’s been an increase in hacking efforts targeting remote workers. In addition, staffing limitations mean businesses are finding it harder to monitor networks and respond to potential intrusions. Managed services mean your systems are protected with all current patches, automated alerts ensure that potential threats are not missed, and security experts are prepared to respond to problems.
These benefits of managed services help protect businesses when they’re stressed during a crisis, and they also help companies function more smoothly during routine business operations as well. With managed services handling IT support, companies can remain confident of their capacity to operate no matter the situation in the world outside the office. Contact CCS Technology Group to learn more about the benefits of our managed services.
Additional Managed Services Resources
Solve Shadow IT Problems with Managed Services
The Metrics That Mean You Need Managed Services
5 Reasons Managed Services Are Good For Your Business