IT Services that Meet Routine and Special Needs

The vast range of managed services available means you can get help for every technical challenge you face. Managed services can help you handle the everyday support and maintenance your technology needs or address unusual special circumstances.

Managed Services for the Routine

Managed services shine in handling the routine tasks required to support technical infrastructure. Whether applied to networks, the cloud, desktops, or any other type of technology, the routine services handled by a managed services team include:

monitoring. No matter how much you wish it were different, technology can’t be left completely unattended. Problems develop, and the earlier they’re caught and corrected, the better. Managed services can ensure there’s appropriate monitoring of system activity and logs to trigger alerts that allow problems to be addressed as soon as they develop. Developing problems such as low capacity can be identified and handled before they create issues for users.
maintenance. It’s even better to prevent problems from developing than to fix them fast. Routine maintenance services ensure upgrades and patches are applied in a timely way.
backups. Every business should be routinely creating backups. Managed services can ensure they’re created reliably and stored where they can be accessed when they’re needed.
support. Users have questions every day; a managed services team can provide the answers they need to use their technology effectively.
security. Ensuring security is a critical IT function that’s made effective through execution of routine procedures such as installing patches, keeping firewall rules current, and reviewing log files.

Managed Services for the Unusual

Most of your IT needs are routine and they’re well-handled by managed services. One-off occurrences and unusual needs are also a good fit for managed services:

new technology. A managed services team can help you introduce new technology into your data center. No matter how much training you give your team, by definition they lack experience with a new technology. Managed services teams have expertise that comes from working with multiple clients, and they can smooth your transition to a new technology.
disaster recovery. No one want lots of experience with disaster recovery. Developing a solid plan is tough and executing it in the middle of true disaster is even tougher. Managed services can calmly guide you through resolution and restoration of services.
planning for the future. Staying competitive requires more than keeping your current technology operational; it requires assessing your needs and opportunities and developing a strategy for the future.

If you’re facing an IT challenge, managed services from CCS Technology Group can help you get on top of it. Contact us to learn more about how our range of services enable you to solve your IT problems.